Truist
Banking · 3.7 (18 reviews)
This Truist branch draws warm words for its people, with reviewers naming managers like Mr. F. Rivera and Victor, along with staff such as Warren, for being responsive, professional, and genuinely attentive. Customers appreciate being greeted by name and getting practical help, from money market accounts that earn a return to setting up direct deposits and automatic bill pay.
The experience isn't uniform, though. While some clients are happy they switched here and value the personal touch, others report friction, particularly small business owners frustrated by lending and cash advance limitations, and a few who found service inconsistent. With a 3.7 rating across a modest number of reviews, it reads as a place where individual relationships often shine even as opinions vary.
1369 Connecticut Ave NW, Washington, DC 20036
(202) 756-4020
Sunday: Closed; Monday: 9 AM–5 PM; Tuesday: 9 AM–5 PM; Wednesday: 9 AM–5 PM; Thursday: 9 AM–5 PM; Friday: 9 AM–5 PM; Saturday: 9 AM–12 PM
Description written from public review evidence; verify details directly with the business.