west elm

west elm is a location of the chain furniture and home goods retailer at 1728 14th St NW, on the 14th Street corridor between Logan Circle and U Street. It has a 3.5-star Google rating across 227 reviews.

Shoppers describe two full floors of sofas, lighting, rugs, dishes and decor, and several mention salespeople who spent real time walking them through options. Others say no one approached them. The most common complaint is value: Google's highlights call the furniture decent but premium-priced, and one recent reviewer says a sofa lost its shape and started coming apart quickly. In-home delivery is available for larger pieces.

The store opens at 10 AM most days and 11 AM on Sunday. Google lists a wheelchair-accessible entrance and parking lot.